James is an internationally acclaimed speaker, author, and advisor on change management, customer service, and competitive differentiation. His thought-provoking, learn-by-doing presentation style has motivated hundreds of thousands of people around the world to shift how to think, not what to think. He works with trade associations, tourism organizations, and customer-centric companies to dramatically increase their understanding of discovering new opportunities. James helps incubate your organization's problem and discover real-world solutions that have a positive impact. He is not for the timid or those that like SOP. Working with Jim will provide the tools to increase the effectiveness of your efforts, so you not only are doing things right, but you are doing the RIGHT THINGS and greatly increasing your RESULTS. James does his homework. He gets to the root causes of procrastination, doubt, and inactivity and shows your team how to overcome these fears to win! His motivating message is exactly what your people need to get past uncertainty and indecision… and into action that gets positive results. After reading his books you get fired up, productive people and you’ll look like a hero. More importantly, you’ll see the positive results, long after.  For more information click here: http://jfa.tips/MyBizCard. http://jfa.tips/MyYouTube